Resident Events Coordinator (Lifestyle Ambassador)

Responsibilities

• Provide the highest level of customer service to anyone who enters the community
• Greet all residents and visitors to provide directions and assistance
• Execute resident check-ins efficiently and courteously
• Articulate guest policies and provide liability waivers for first-time guests
• Remain visible, accessible, and available to residents and guests to promptly resolve any inquiries
• Drive resident satisfaction and retention within the community by delivering the highest level of hospitality
• Coordinate onsite events and activities, and identify avenues to increase resident participation
• Oversee and process amenity space reservations and cabana towel services
• Spearhead scheduling of all Lifestyle program activations initiatives
• Coordinate scheduling of 3rd party services
• Assist with food and beverage handling
• Perform routine walk-throughs of the facility to ensure safe & appropriate operation of equipment
• Support other inter-department or cross-department projects as needed
• Perform other related duties and assignments as needed and assigned

Requirements

• High school diploma or GED
• 4+ years food and beverage experience required
• Microsoft Office Suite (Word, Excel, Outlook)
• Great time management and organizational skills
• Strong decision-making and problem-solving skills
• Superior interpersonal and relationship building skills
• Excellent communication skills
• Ability to work a flexible schedule, including evenings and weekends

Nice to have

• Toast, Square, Micros POS (point of sale) experience a plus
• Food handling certificate a plus

Benefits

• Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.
• Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
• Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
• Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
• Deep Savings: All team members at Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!