You will be the face of SidelineSwap in your region, running pop-up trade-in events at partner retail stores, buying high-quality used sports gear from athletes and families, and managing your own SidelineSwap business account where that gear gets resold. You'll split your time between running weekend events and managing your online store, building relationships with retail partners, evaluating and buying used gear, and handling logistics. On the account side, you'll run your own business unit, reviewing performance metrics, managing inventory, responding to customers, and making pricing decisions to maximize sales and monthly bonuses.

Responsibilities

You'll split your time between two things: running weekend trade-in events and managing your online store.
On the event side, you'll build relationships with the retail partners hosting your events, evaluate and buy used sports gear using our trade-in software, deliver a great customer experience, and handle the logistics of getting gear photographed and shipped back to our warehouse. Most of your event schedule is planned for you — and as you get comfortable, you'll have opportunities to build your own partnerships and expand your buying beyond events.
On the account side, you'll run your own SidelineSwap business unit. That means reviewing performance metrics, managing inventory, responding to customers, and making smart pricing decisions to maximize your sales and monthly bonus.

Requirements

A hustler's mindset — you treat this like your own business, not just a job
Strong customer service instincts and comfort talking to anyone
General sports knowledge; expertise in one sport preferred
Comfort working independently in a remote, non-traditional schedule
Entrepreneurial hustlers. Naturally curious, eager to learn, comfortable thinking on your feet, and approaches all scenarios as a problem-solver. Must operate well under pressure, and be comfortable in fast-paced environments.
Highly accountable. Can be counted on to show up on time, be prepared and ready to work hard. Acts like an owner, and has a basic understanding of financial metrics so that you can use data to drive future business decisions.
Delivers great customer experiences. Takes pride in going above and beyond to delight customers. Enjoys interacting in-person with customers, building relationships with partners, and motivating part-time staff.
Demonstrated leadership characteristics (team captains, project management, etc)
Available to work on weekends

Nice to have

Entrepreneurial experience or a side hustle is a big plus
Nice to have: retail experience, customer service experience, event coordination

Benefits

Base salary plus monthly performance bonuses
Health and dental benefits
Equity in SidelineSwap
Real opportunity for growth as we expand the team

Trade-in Event Coordinator (Sporting Goods) - DMV

Responsibilities

Requirements

Nice to have

Benefits