Volunteer & Family Events Coordinator

Responsibilities

• •Support the coordination and scheduling of individual volunteers, volunteer groups, corporate volunteers, and community partners.
• •Assist with volunteer intake, onboarding, registration, and communication.
• •Maintain volunteer schedules and help ensure programs have accurate volunteer coverage.
• •Communicate with volunteers regarding upcoming opportunities, shift details, expectations, cancellations, and follow-up needs.
• •Support volunteer engagement efforts, including ongoing communication, volunteer appreciation, and recognition opportunities.
• •Assist with coordinating volunteer activations such as donation sorting, hygiene kit packing, food pantry support, Bread & Roses Café support, backpack packing, turkey distribution preparation, and other community engagement opportunities.
• •Help maintain accurate volunteer records, hours, participation, and engagement notes in volunteer databases or tracking systems.
• •Assist with volunteer newsletters, volunteer opportunity announcements, and volunteer spotlight content.
• •Provide on-site support for volunteer groups as needed, including check-in, setup, task direction, and closing support.
• •Help identify opportunities to strengthen the volunteer experience and improve volunteer systems.
• •Provide administrative support for Development Department events, fundraising events, donor engagement activities, and community events.
• •Assist with event invitation lists, RSVP tracking, registration, guest check-in, event flow, and day-of logistics.
• •Support data entry related to events, attendees, volunteers, sponsors, donors, and event participation.
• Assist with preparing event materials, signage, name tags, supplies, guest lists, and event documents.
• Support vendor, volunteer, and internal team coordination as needed.
• Assist with setup, breakdown, and day-of event support for select events.
• Help track event details, deadlines, and action items to ensure projects stay organized and on schedule.
• Support post-event follow-up, including data updates, thank-you communications, and reporting needs.

Requirements

• •High school diploma or equivalent required.
• •Strong organizational and time management skills.
• •Excellent written and verbal communication skills.
• •Comfortable communicating with volunteers, donors, corporate partners, staff, and community members.
• •Detail-oriented and able to manage multiple tasks, dates, and deadlines.
• •Ability to work independently while also collaborating closely with a team.
• •Professional, warm, and mission-centered approach to volunteer and community engagement.
• •Comfortable using Microsoft Office, Outlook, Excel, Teams, SharePoint, and online registration or database systems.
• •Ability to enter and maintain accurate data.
• •Ability to support both administrative work and hands-on event or volunteer activities.
• •Flexible and adaptable as volunteer and event needs shift.
• •Commitment to St. Joseph Center’s mission, values, and service to individuals and families experiencing homelessness and poverty.
• •Ability to lift, carry, move, or organize light event and volunteer supplies as needed.
• •Ability to stand, walk, sit, and assist with event or volunteer setup for extended periods when needed.

Nice to have

• •Associate’s or bachelor’s degree preferred, or currently pursuing a degree in nonprofit management, communications, public administration, social work, business, hospitality, event management, or a related field.
• •Prior experience in volunteer coordination, nonprofit administration, community engagement, customer service, events, hospitality, or administrative support preferred.
• •Experience working with volunteers, community groups, corporate groups, donors, or nonprofit partners is a plus.
• •Experience with event registration, databases, spreadsheets, or volunteer management platforms is helpful.