The Senior Banquet Manager oversees and coordinates the service, setup, execution, and breakdown of banquet functions for up to 200 guests at Stein Eriksen Lodge in Park City, Utah. This role provides leadership and day-to-day direction to the banquet team while working closely with Culinary, Conference Services, and other hotel departments to deliver an exceptional guest experience. Responsibilities also include scheduling, budgeting, billing, training and developing staff, and maintaining established service and operational standards. The position ensures consistent service and product quality while operating within budgeted guidelines.

Responsibilities

Provide leadership and day-to-day direction to the banquet team
Oversee the setup, service, execution, and breakdown of banquet functions
Ensure banquet events are executed efficiently, professionally, and in accordance with event requirements and established standards
Review banquet event orders and coordinate event details with Culinary, Conference Services, and other hotel departments
Schedule banquet team members according to business levels and operational needs
Train, coach, and develop banquet staff to maintain professional service standards
Maintain superior knowledge of Food and Beverage policies and procedures
Develop and maintain thorough knowledge of Food and Beverage products served throughout the hotel
Monitor labor, operating expenses, billing, and other departmental costs within budgeted guidelines
Address guest concerns promptly and professionally to ensure a positive experience
Support the continued improvement of banquet service standards, procedures, and team performance
Ensure compliance with applicable health, safety, sanitation, and alcohol-service requirements
Promote a positive, professional, and quality-focused work environment by consistently adhering to established standards
Anticipate and assess guests’ needs and respond in a professional and timely manner
Attend and contribute to weekly Food and Beverage meetings and event-related meetings
Communicate effectively with clients, team members, management, and other hotel departments
Assist management and service personnel whenever necessary
Perform additional duties as assigned based on business and operational needs

Benefits

Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
Competitive wages and bonus plans to recognize your dedication and service with us
Paid training time and programs
Chef prepared meals daily in our cafeteria, at no cost to you
On site heated garage for employee parking -a great perk in winter!
Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
Flexible schedules and time off policies to accommodate family, school, and other activities
Weekly raffles for tickets to events such as the Utah Jazz, Grizzles, and Salt Lake Bees
Monthly team member appreciation events and recognition programs
Hotel room, spa, dining, shopping, ski/snowboard rental discounts available