Events Manager

Responsibilities

• Research trade shows for match to Super Dispatch’s target audiences
• Create the plan and budget for the year’s trade shows with the head of marketing and head of sales.
• Manage logistics, staffing, and materials. Booth design is nice to have but we don’t usually exhibit.
• Track and report on event ROI, lead generation, and attendee engagement using Salesforce Campaigns
• Build and manage relationships with venues, vendors, and industry event organizers
• Source lists of show attendees. Use tools like Zoominfo to gather contact information where we don’t have it
• Own end-to-end planning and execution of flagship company events, including SuperCon and Broker Summit
• Manage event budgets, vendor contracts, venue selection, speaker/agenda coordination, and on-site logistics
• Partner with Marketing and Sales to align event goals with pipeline and customer engagement targets
• Find and renew sponsors for our events
• Plan and execute one to two internal employee events per year, including our US employee summit
• Coordinate with People Ops and leadership on logistics, venue sourcing, travel, and employee experience
• Work to expand Super Dispatch's community-building program - there's no formal program in place today, so this is a build-it-yourself mandate
• Grow engagement across social media and community channels, developing programs that turn customers and industry contacts into active brand advocates
• Test and iterate on community formats (online groups, referrals, influencers, ambassador programs, local meetups, etc.) to find what resonates with our audience

Requirements

• 3-5 years of experience in event management or event marketing, ideally in B2B SaaS or a related industry
• Experience managing multiple events with different formats and audiences (trade shows, company-hosted conferences, internal events)
• Track record of owning event budgets, vendor negotiations, and logistics end-to-end
• Familiarity with social media platforms and an interest in community-building strategy, even without prior formal program ownership
• Strong project management skills and comfort juggling multiple workstreams under deadline
• Creative, resourceful, and energized by building something new without an existing playbook
• Avid user of Claude (or similar) to research, document, brainstorm, analyze and report on a daily basis
• Excellent written and verbal communication, with the ability to represent the Super Dispatch brand externally
• Willingness to travel for trade shows and hosted events (approximately 10%)

Benefits

• Great Culture - We strive for transparency and you’ll work with like minded highly motivated people excited about solving complex problems
• Great Insurance - We offer multiple health, dental & vision plans with a portion of the employee premiums paid by the company
• Retirement - We provide both Stock Options and 401K with a company match
• Remote First Culture - We’re a 100% distributed team!
• Wellness Stipend - We provide a monthly stipend for your health, wellbeing, and fitness needs ($50/mo)
• Generous Time Off - Flex PTO policy so you can take the time you need, when you need it, as well as 6-12 weeks paid parental leave
• Great Gear - we’ll set you up for success with the latest tech
• All regular full-time employees are also eligible for excellent Medical, Dental and Vision coverage with generous premium contributions for both employees and their families, the option of a Health Savings Account with Employer Match, Company paid disability and life insurance with opportunity to add additional coverage for you and your family.