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teamwass
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Senior Manager, Event Production & Operations

Workplace
On-site
Commitment
Full-time
Seniority
Senior
Posted
Location
London, United Kingdom

The Senior Operations Manager/Associate Director supports the delivery of high-profile NFL International activations on behalf of a major brand, playing a key role in planning, coordination and on-the-ground execution of multi-market experiential projects. Working with the Senior Operations & Production Director, the role owns core production workstreams including structure builds and internal fitouts, ensuring seamless operational delivery across international markets. The position involves managing suppliers, budgets, health and safety compliance, and live event delivery across build, live and de-rig phases, with international travel required.

Responsibilities

  • Support the development and delivery of large-scale activations from planning through to execution
  • Assist in building detailed production plans, including timelines, run of show, logistics planning, and staffing requirements
  • Coordinate key production elements such as event structures, branding, signage, and technical delivery
  • Contribute to the creation and ongoing refinement of production documentation, playbooks, and operational frameworks
  • Support international planning requirements, including permits, visas, licenses, and freight coordination
  • Act as a key on-site production lead, managing specific workstreams and coordinating suppliers and stakeholders
  • Oversee local production elements including print, fabrication, and technical installations
  • Support live event delivery, including production office management, schedule coordination, and real-time troubleshooting
  • Ensure smooth delivery across build, live, and de-rig phases, maintaining high standards of execution
  • Work closely with senior leadership to escalate issues where necessary and implement solutions efficiently
  • Support the development, tracking, and reconciliation of project budgets, including ownership of smaller budget areas and workstreams
  • Assist in managing larger budgets ($2M+), ensuring accurate tracking of costs and adherence to scope
  • Maintain awareness of scope, identifying potential scope creep and supporting the delivery of efficiencies
  • Coordinate supplier quotes, purchase orders, and budget documentation with a high level of accuracy
  • Build and manage strong working relationships with suppliers, vendors, and partners across multiple markets
  • Support onboarding processes and ensure all suppliers meet required standards for delivery, compliance, and quality
  • Act as a reliable point of contact for internal teams and external partners, ensuring clear and consistent communication
  • Support the implementation of health & safety processes and compliance across all event delivery
  • Assist in ensuring all event infrastructure and operations meet local regulatory requirements
  • Maintain a proactive approach to risk management, identifying and addressing potential issues
  • Work collaboratively across production, account, and wider agency teams to deliver integrated solutions
  • Provide guidance and support to junior team members, interns, and event staff to ensure successful delivery
  • Contribute positively to team culture, demonstrating a proactive, solutions focused mindset

Requirements

  • 6–8 years’ experience in operations and production within experiential and sports industries
  • Proven experience supporting delivery of large-scale events and activations, ideally across multiple markets including premium structure builds
  • Experience managing event infrastructure, production elements, and on-site delivery
  • Working knowledge of budget management, including ownership of budgets up to $500k and contribution to larger budgets ($2M+)
  • Strong understanding of health & safety and compliance within live event environments
  • Experience working internationally and adapting to different market requirements
  • Willingness and availability to travel for site visits over the summer months and on-the-ground delivery throughout October and November
  • Strong communication, organisational, and stakeholder management skills