The Account Manager in the Donor Resources Department owns and grows a defined territory of blood drive accounts, managing and expanding existing sponsor relationships while identifying new partnership opportunities. The role focuses on maximizing account performance, increasing donor participation, and ensuring well-executed blood drives through strategic planning, marketing and recruitment tools, and donor appointment management. The person serves as the primary point of contact for sponsor organizations, collaborating with internal teams and external partners to meet collection goals and acting as a trusted advisor. They also lead meetings, presentations, and trainings, and represent the organization at community events and outreach opportunities.

Responsibilities

Manage, grow, and retain a portfolio of blood drive accounts within an assigned territory
Build and maintain strong, trust-based relationships with sponsor organizations and key stakeholders
Maximize account performance by increasing donor participation and overall drive success
Identify, prospect, and develop new sponsor partnerships to expand territory growth
Plan and execute strategic initiatives to recruit, retain, and engage donor groups
Establish blood drive projections aligned with divisional goals, resources, and inventory needs
Collaborate with partners well in advance of drive dates to develop effective recruitment strategies
Hold sponsor groups accountable for participation and drive success while providing guidance and support
Serve as the primary point of contact for accounts, ensuring clear communication before, during, and after events
Partner with organizations to create innovative and engaging campaigns to increase donor turnout
Utilize and implement all marketing programs to support account growth and engagement
Work cross-functionally within the division to support overall team and organizational goals
Establish and support committees within sponsor groups to drive donor recruitment and engagement
Lead meetings, presentations, and trainings to educate partners on recruitment strategies and best practices
Deliver exceptional customer service to donors, sponsor groups, and internal stakeholders
Strengthen community relationships by attending events, health fairs, and outreach opportunities
Represent the organization through public speaking engagements to promote the mission and drive participation
Continuously seek opportunities to expand relationships within organizations and increase account impact

Requirements

Proven ability to build, manage, and grow client or partner relationships
Strong public speaking skills with the ability to effectively engage and influence diverse audiences
Experience with Microsoft Office including PowerPoint, Excel, and Word
Valid Driver’s License with no major infractions and dependable transportation
Ability to communicate effectively, tactfully, and professionally with donors, sponsors, and team members
Strong organizational and time management skills with the ability to prioritize and meet deadlines
Excellent interpersonal, verbal, and written communication skills
Strong analytical and problem-solving abilities
Ability to work effectively across all levels of the organization and within a diverse environment

Nice to have

College degree preferred
2+ years of experience in account management, sales, marketing, or a relationship-driven role preferred

Benefits

30 Days PTO! - Use it, Cash it, Roll it
Potential Company Bonuses
Tuition Reimbursement
401k Retirement Plan
Health Insurance (Medical, Vision, and Dental)
Healthcare and Dependent Care FSA
Short and Long-Term Disability
Employee Assistance Program (EAP)
Basic Life Insurance

Blood Drive Event Planner

Responsibilities

Requirements

Nice to have

Benefits