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The Cheesecake Factory
Actively hiring
Special Events Manager
- Workplace
- On-site
- Commitment
- Full-time
- Seniority
- Mid-Level
- Salary
- $60,000 - $0/yr
- Posted
Location
San Diego, United States
The Special Events Manager is responsible for planning and executing private dining events at Fox Restaurant Concepts locations. This role manages incoming leads, closes deals, books group events, and works with the service team to ensure flawless execution. The manager also seeks new sales opportunities and builds guest loyalty to drive repeat business.
Responsibilities
- Manage all incoming leads via Open Table, telephone, email and other channels; assists with managing event software
- Close deals and assist guests from start to finish with all event planning needs
- Manage annual sales goals for selected restaurants by booking group events
- Seek out new sales opportunities and partnerships, initiating action plans and attending networking events to procure new business
- Build guest loyalty and book repeat business
- Communicate with the service team all event details; partners with General Manager and Executive Chef to ensure that each event is flawlessly executed against objectives
- Book small to large events and able to prioritize tasks efficiently
- Works on-site to build a solid team atmosphere
Requirements
- Have 3+ years of experience in a high volume events environment
- Restaurant or similar experience preferred
- Strong oral and written communication skills
- Catering/event software experience
- Able to work flexible, sometimes long hours
- Excellent customer service
Benefits
- Competitive Pay
- Medical, Dental, and Vision Coverage within 30 days of employment
- Retirement savings program with company match
- 50% dining discount at all Fox Restaurant Concept locations
- Additional discounts at The Cheesecake Factory and North Italia
- Gym, fitness studio & nutrition discounts offered through Gympass
- Tuition reimbursement
- Paid time off