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The Cheesecake Factory
Actively hiring
Special Events Manager
- Workplace
- On-site
- Commitment
- Full-time
- Seniority
- Mid-Level
- Salary
- $60,000 - $0/yr
- Posted
Location
San Diego, United States
As the Special Events Manager, you will manage all incoming leads via Open Table, telephone, email and other channels, and assist with managing event software. You will close deals and assist guests from start to finish with all event planning needs, manage annual sales goals for selected restaurants by booking group events, and seek out new sales opportunities and partnerships. You will build guest loyalty, book repeat business, and communicate with the service team all event details, partnering with the General Manager and Executive Chef to ensure each event is flawlessly executed. You will book small to large events, prioritize tasks efficiently, and work on-site to build a solid team atmosphere.
Responsibilities
- Manage all incoming leads via Open Table, telephone, email and other channels; assists with managing event software
- Close deals and assist guests from start to finish with all event planning needs
- Manage annual sales goals for selected restaurants by booking group events
- Seek out new sales opportunities and partnerships, initiating action plans and attending networking events to procure new business
- Build guest loyalty and book repeat business
- Communicate with the service team all event details; partners with General Manager and Executive Chef to ensure that each event is flawlessly executed against objectives
- Book small to large events and able to prioritize tasks efficiently
- Works on-site to build a solid team atmosphere
Requirements
- Have 3+ years of experience in a high volume events environment
- Restaurant or similar experience preferred
- Strong oral and written communication skills
- Catering/event software experience
- Able to work flexible, sometimes long hours
- Excellent customer service
Benefits
- Competitive Pay
- Medical, Dental, and Vision Coverage within 30 days of employment
- Retirement savings program with company match
- 50% dining discount at all Fox Restaurant Concept locations
- Additional discounts at The Cheesecake Factory and North Italia
- Gym, fitness studio & nutrition discounts offered through Gympass
- Tuition reimbursement
- Paid time off