The Special Events Manager is responsible for planning and executing private dining events at Fox Restaurant Concepts locations. This role involves managing incoming leads, closing deals, booking group events, and building guest loyalty. The manager works on-site with the service team, General Manager, and Executive Chef to ensure flawless event execution. The position focuses on driving sales and creating memorable experiences for guests.

Responsibilities

Manage all incoming leads via Open Table, telephone, email and other channels; assists with managing event software
Close deals and assist guests from start to finish with all event planning needs
Manage annual sales goals for selected restaurants by booking group events
Seek out new sales opportunities and partnerships, initiating action plans and attending networking events to procure new business
Build guest loyalty and book repeat business
Communicate with the service team all event details; partners with General Manager and Executive Chef to ensure that each event is flawlessly executed against objectives
Book small to large events and able to prioritize tasks efficiently
Works on-site to build a solid team atmosphere

Requirements

Have 3+ years of experience in a high volume events environment
Restaurant or similar experience preferred
Strong oral and written communication skills
Catering/event software experience
Able to work flexible, sometimes long hours
Excellent customer service

Benefits

Competitive Pay
Medical, Dental, and Vision Coverage within 30 days of employment
Retirement savings program with company match
50% dining discount at all Fox Restaurant Concept locations
Additional discounts at The Cheesecake Factory and North Italia
Gym, fitness studio & nutrition discounts offered through Gympass
Tuition reimbursement
Paid time off