Events Sales / Coordinator

Responsibilities

• Respond to event inquiries, telephone calls, emails, and client requests promptly and professionally.
• Understand client requirements, event objectives, preferences, budgets, and expected standards.
• Prepare proposals, quotations, packages, presentations, and event concepts.
• Conduct site visits and provide accurate information regarding available facilities, services, layouts, and event options.
• Manage the event sales process from initial inquiry through confirmation and completion.
• Maintain accurate records of leads, proposals, bookings, contracts, payments, amendments, and client communications.
• Follow up on inquiries, proposals, outstanding decisions, approvals, and payment requirements.
• Coordinate event details, including dates, timings, layouts, menus, beverages, décor, entertainment, equipment, staffing, and special requests.
• Prepare clear and accurate event briefs, function sheets, schedules, and operational instructions.
• Coordinate with Food and Beverage, Kitchen, Housekeeping, Recreation, Engineering, Security, Finance, and other departments.
• Conduct pre-event meetings and operational briefings to ensure all teams understand the requirements.
• Monitor event preparation and assist with on-site coordination during functions.
• Maintain regular communication with clients before, during, and after events.
• Handle changes, special requests, complaints, and operational issues promptly and professionally.
• Coordinate with approved suppliers, contractors, entertainers, decorators, and external partners when required.
• Support the preparation and monitoring of event budgets, costs, deposits, invoices, and final settlements in coordination with Finance.
• Identify appropriate opportunities to promote additional services and enhance event value.
• Ensure all event details are handled with accuracy, discretion, and confidentiality.
• Collect client feedback and contribute to post-event reviews and service improvements.
• Maintain up-to-date knowledge of available event offerings, facilities, services, and organizational standards.
• Support sales reports, event forecasts, performance tracking, and departmental administration.
• Perform other reasonable duties assigned by management.

Requirements

• Diploma or bachelor’s degree in Events Management, Business Administration, Marketing, Sales, Hospitality, Communications, or a related field.
• Previous experience in event sales, event coordination, client relations, catering, private functions, or a similar role.
• Strong sales, negotiation, presentation, communication, and organizational skills.
• Experience preparing proposals, quotations, contracts, event schedules, and client communications.
• Strong attention to detail and ability to manage multiple events or projects simultaneously.
• Proficiency in Microsoft Office, CRM systems, booking platforms, or comparable workplace systems.
• Basic understanding of budgets, pricing, invoicing, and financial administration.
• Ability to work flexible hours, including evenings, weekends, public holidays, and event days when required.
• Fluency in English is required; additional languages are an advantage.

Nice to have

• Experience within a luxury, premium, private, corporate, lifestyle, or high-end environment is preferred.
• A valid driver’s license is preferred.