Intern, Event Services (Seasonal)

The Event Services Intern assists the Event Services Department with overall event coordination for concerts, family shows, Miami HEAT games, and small-scale events. Responsibilities include supporting event managers, coordinating VIP parties and sponsorship activations, creating event signage, conducting building walk-throughs, and assisting with event execution. The intern also handles administrative tasks such as data collection, analysis, and inventory management.

Responsibilities

• Assist Senior Event Manager, Event Managers, and Event Coordinators with reviewing event booking forms and prepping Event Worksheets as assigned by the Sr. Director of Event Services.
• Assist department in prepping event estimates and final event invoices for small-scale events, such as Court of Dreams, Kaseya Center Tours and camps, as assigned.
• Support Event Managers with coordinating VIP Parties, Event Sponsorship Activations, Radio Station placement, and concourse set-up.
• Facilitate dressing room coordination between the building and show, as assigned.
• Create and place event-specific signage for all events and perform other show-specific duties as needed.
• Conduct building walk-throughs for all events, including physical inspections of various areas of the facility to ensure proper set-up and guest safety.
• Assist with the coordination and execution of concerts, family shows, Miami HEAT games, meetings, trainings, rehearsals, and other special events as assigned.
• Collect, organize, and validate event data to ensure accurate departmental reporting.
• Analyze historical event data to identify trends and opportunities to improve operational efficiency.
• Support the creation of standardized templates, checklists, and reporting tools to streamline departmental operations.
• Maintain and communicate the monthly conversion calendar to track setup and strike schedules for all major arena events.
• Oversee department equipment and operations inventory by conducting audits, tracking usage, and providing updated inventory reports.
• Complete daily administrative duties and special projects assigned.
• Ability to manage and complete multiple assignments simultaneously while maintaining a high level of attention to detail.

Requirements

• Must be available for the duration of the internship from September 2026 – March 2027.
• This internship requires irregular hours, including nights, weekends, and holidays.
• Must be enrolled in or a recent graduate of a college or university Event Management or Sports Management program.
• Must be proficient in Microsoft Office applications, including Word and Excel.
• Must be enrolled in or a recent graduate of a college or university Event Management or Sports Management program; Very organized and detail-oriented. Able to meet tight deadlines and adapt to a fast-paced, fluid environment while balancing multiple tasks at once. Must be proficient in Microsoft Applications including Word, Excel, and PowerPoint. Previous experience working in a sports and/or live event venue preferred.