Alumni & Family Experience Manager (Events Manager)
- Workplace
- On-site
- Commitment
- Full-time
- Posted
The Alumni & Family Experience Manager designs and delivers meaningful experiences, curated events, and programs that deepen connections and strengthen long-term relationships with McCallie alumni, current and past parents, grandparents, faculty, students, and friends. This individual will help advance McCallie's vision by strategically developing engagement efforts that shape the McCallie experience today and for generations to come. The role requires both creativity and strong execution, using experiences and events as opportunities to deepen relationships, strengthen affinity, increase engagement, and inspire philanthropic support. The manager will work closely with the Development Team to engage defined constituent groups and stay abreast of best practices in engagement, event management, and relationship development.
Responsibilities
- Serve as project manager for assigned Development events and experiences, coordinating internal partners, volunteers, vendors, and external resources while managing timelines, budgets, communications, logistics, and follow-up with a keen eye for detail and excellence in execution.
- Identify opportunities within events and experiences to strengthen relationships and create pathways for deeper involvement, volunteerism, stewardship, and philanthropy.
- Ensure appropriate post-event follow-up, including CRM data integrity, attendance and engagement records, and timely stewardship communication.
- Contribute to the vision and strategic direction for McCallie’s alumni and family engagement experiences, helping imagine what a “remarkable” McCallie experience can look like at every stage of a constituent’s relationship with the school.
- Bring creativity, curiosity, and a willingness to challenge assumptions, continually seeking ways to make experiences more meaningful, relevant, and memorable.
- Assist or advise with other significant school events as requested from time to time by the Head of School.
- Evaluate the portfolio of events and experiences and recommend opportunities to expand, redesign, streamline, or discontinue efforts based on strategic value, feedback, engagement data, and available resources.
- Establish consistent evaluation and feedback processes and use data and team observations to continuously refine and improve events, programs, and experiences.
Requirements
- Highly relational approach with a focus on honoring and celebrating people while strengthening McCallie’s enduring brotherhood, community, and culture.
- Strong interpersonal skills and ability to develop meaningful, trusting relationships with constituents across diverse backgrounds and generations, internal partners, volunteers, and vendors while maintaining strict confidentiality.
- Comfortable working independently while also functioning effectively as part of a collaborative team.