Community & Private Events Manager

Responsibilities

• Oversee all banquet and private event operations from planning through execution and post-event follow-up.
• Review Community & Private Event Orders (BEOs) and coordinate event logistics with culinary, facilities, golf operations, and other departments.
• Conduct pre-function meetings with banquet staff to ensure flawless communication and execution.
• Ensure banquet rooms, outdoor venues, and event spaces are properly prepared according to Club standards and member expectations.
• Maintain a visible leadership presence during all events, ensuring service excellence from setup through breakdown.
• Anticipate member and guest needs while resolving concerns quickly, professionally, and with a hospitality-first mindset.
• Build meaningful relationships with members, guests, and event hosts.
• Deliver personalized service that exceeds expectations and creates memorable celebrations.
• Ensure every event reflects the warmth, professionalism, and genuine hospitality that define Oldfield Club.
• Continuously evaluate member feedback and identify opportunities to enhance banquet experiences.
• Support the Club's mission of creating meaningful moments through exceptional hospitality.
• Recruit, train, coach, schedule, and mentor banquet service staff.
• Foster a culture of professionalism, teamwork, accountability, and service excellence.
• Lead daily pre-shift meetings and ongoing training focused on service standards, banquet execution, and member engagement.
• Develop future leaders through coaching and continuous performance feedback.
• Lead by example through an energetic, hands-on leadership style.
• Assist in managing community & private event labor costs, scheduling, inventory, purchasing, and operating expenses.
• Ensure community & private event equipment, linens, china, glassware, and service supplies are maintained and properly inventoried.
• Maintain compliance with health, sanitation, alcohol service, and workplace safety regulations.
• Monitor financial performance while maintaining exceptional service standards.
• Ensure accurate event documentation, billing, and operational reporting.
• Partner closely with the Director of Food & Beverage throughout the ongoing clubhouse renovation to ensure uninterrupted banquet operations and outstanding member experiences.
• Contribute ideas and operational insight regarding future banquet spaces, event programming, and service enhancements.
• Support implementation of new banquet procedures and service initiatives associated with renovated facilities.
• Serve as a positive, visible leader throughout periods of growth and change.

Requirements

• Minimum three (3) years of community, private events, banquet, or food & beverage leadership experience in a private club, luxury hotel, resort, or upscale hospitality environment.
• Proven experience executing weddings, member events, golf tournaments, corporate meetings, and social functions.
• Strong leadership and team development skills.
• Excellent organizational, communication, and problem-solving abilities.
• Experience managing labor budgets, inventory, purchasing, and banquet operations.
• Knowledge of banquet event software, POS systems, Microsoft Office, and scheduling platforms.
• Ability to remain calm and effective in a fast-paced, member-focused environment.

Nice to have

• Private club experience strongly preferred.

Benefits

• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Plan with Employer Match
• Generous personal time off
• Employee Assistance Program (EAP)
• Complimentary Team Member Meals
• Professional Development Opportunities
• Team Member Recognition Programs
• Employee Events and Appreciation Activities