The Events & Banquet Coordinator at Westmoreland Country Club is responsible for generating, planning, organizing, selling, coordinating, and executing all private and club-sponsored events. This role serves as the primary liaison between the member, host, or client and the Club from initial inquiry through event completion. The Coordinator maximizes banquet revenue while delivering exceptional hospitality and flawless execution, and works closely with various departments including the Executive Chef, Food & Beverage Director, and Banquet Captains.

Responsibilities

Respond to all banquet and event inquiries within 24 hours.
Conduct club tours for prospective clients.
Develop banquet sales opportunities.
Promote weddings, showers, golf outings, meetings, celebrations, memorial luncheons and social events.
Maintain relationships with members for repeat business.
Actively pursue new private event opportunities.
Maintain an organized sales pipeline.
Meet annual banquet revenue goals established by the General Manager.
Coordinate every detail including:
Room layouts
Timelines
Seating arrangements
Menu selections
Beverage packages
Linen selections
Decorations
Entertainment
Audio/Visual needs
Vendor coordination
Staffing requirements
Special dietary requests
Children's meals
Setup requirements
Responsible for preparing accurate:
Banquet Event Orders
Contracts
Event timelines
Setup diagrams
Beverage requirements
Staffing requirements
Rental equipment
Special requests
Ensure all BEOs are distributed to:
Executive Chef
Food & Beverage Director
Banquet Captain
Accounting
Maintenance
Housekeeping
Golf Operations (when applicable)
Working with the Executive Chef:
Develop banquet menus.
Update pricing annually.
Create seasonal offerings.
Develop wedding packages.
Build golf outing menus.
Create holiday packages.
Develop beverage packages.
Create wine pairing dinners.
Assist in pricing all menus for profitability.
The Coordinator is expected to be present during major events.
Greeting hosts
Coordinating vendors
Supervising setup
Working alongside banquet captains
Managing timelines
Handling last-minute changes
Solving issues immediately
Ensuring exceptional member satisfaction
Conducting post-event follow-up
Prepare event estimates.
Collect deposits.
Coordinate final payments.
Verify event charges.
Review invoices.
Assist Accounting with billing.
Track banquet revenue.
Monitor event profitability.
Recommend pricing adjustments.
Build lasting relationships.
Follow up after events.
Generate referrals.
Handle complaints professionally.
Create personalized experiences.
Maintain excellent communication from booking through completion.
Maintain banquet calendar.
Update event files.
Prepare weekly event sheets.
Attend manager meetings.
Assist with club event planning.
Produce banquet revenue reports.
Maintain banquet contracts.
Update banquet marketing materials.
Work closely with:
General Manager
Food & Beverage Director
Executive Chef
Banquet Captains
Membership Director
Accounting
Golf Operations
Maintenance
Housekeeping
Banquet revenue growth
Number of events booked
Member satisfaction
Event profitability
Accuracy of BEOs
Communication
Organization
Event execution
Client retention
Referral business
Professionalism
Represent the Club professionally.
Maintain exceptional organizational skills.
Be visible during events.
Deliver outstanding hospitality.
Communicate effectively with every department.
Be proactive and solutions-oriented.
Promote the Country Club brand through every event.

Requirements

Prior supervisory and management