As Associate Director of Events at Hilton, you will lead the Catering Sales, Weddings, and Events Management team, working closely with the Sales & Marketing team to convert customer enquiries into confirmed sales. You will drive strategic initiatives, oversee event operations, manage financial performance, and champion company culture while developing talent. Your role is to deliver memorable guest experiences and ensure event solutions align with Hilton's standards.

Responsibilities

Drive strategic initiatives: Implement innovative event strategies and continuously refine processes to deliver high quality, best-in-class experiences
Lead event operations: Provide high-visibility leadership and subject-matter expertise across all event functions, collaborating closely with internal leadership and external stakeholders to create impactful, team member- and guest-centric event experiences
Stay ahead of industry trends: Evaluate emerging event management trends and best practices, and represent Hilton in industry professional associations
Lead sales support efforts: Collaborate with the sales team to drive event business growth, strategize on large-scale events, and ensure that all event solutions align with Hilton's standards
Manage financial performance: Oversee budgets, forecasting, and cost reporting while optimizing staffing, space usage, and resource allocation
Champion company culture: Foster a diverse, high-performing team by integrating Hilton’s values into all event initiatives, creating a guest- and team member-centric environment, and leading with direct, meaningful engagement
Develop and guide talent: Advocate for team members through career development planning, mentorship, and succession strategies while maintaining an open-door policy, resolving conflicts effectively, and ensuring a productive, motivated work environment
Technology Enablement: Utilize hotel systems (e.g., Delphi, Salesforce, OnQ) and adhere to Hilton EventReady protocols.

Requirements

Degree qualifications in Hospitality/Business Management or equivalent.
At least 5 years of experience in managing hospitality sales/event planning team role preferred.
Proven experience in leading large-scale event operations within hospitality.
Strong financial acumen and experience managing complex budgets.
Excellent communication, negotiation, and stakeholder engagement skills.
Proficiency in hotel/event management software and digital tools.
Strategic thinker with a creative mindset and attention to detail.
Demonstrated ability to lead cross-functional teams in a fast-paced environment.
Knowledge of industry trends and commitment to continuous innovation.