Banquet Coordinator - (Pre-Opening) Waldorf Astoria Kuala Lumpur

The Banquet Coordinator supports the planning and execution of banquet and event operations by coordinating event details, preparing banquet documentation, and ensuring effective communication between departments to deliver exceptional guest experiences. This role involves liaising with clients and internal teams, assisting with event setup and execution, and maintaining accurate records. The position is part of the pre-opening team at Waldorf Astoria Kuala Lumpur, contributing to the hotel's hospitality standards.

Responsibilities

• Coordinate banquet and event requirements based on Banquet Event Orders (BEOs).
• Prepare and distribute BEOs, daily function sheets, and event schedules.
• Communicate event details and updates to Operations, Culinary, Stewarding, Engineering, Housekeeping, and other departments.
• Liaise with clients and internal teams to ensure event requirements are met.
• Assist with event setup, execution, and post-event follow-up as required.
• Maintain accurate banquet records and administrative documentation.
• Ensure compliance with hotel policies, brand standards, and health and safety procedures.

Requirements

• Diploma or Degree in Hospitality or a related field preferred.
• 1–2 years' experience in banquet operations, catering, or event coordination.
• Strong organisational, communication, and multitasking skills.
• Proficient in Microsoft Office; hotel catering systems experience is an advantage.
• Able to work flexible hours, including weekends and public holidays.