Conference and Events Supervisor

As a Conference & Events Supervisor at this unique Hilton property, you will oversee the seamless execution of daily banquet operations, planning and organizing events such as breakfasts, luncheons, dinners, and galas. You will ensure flawless event setups, collaborate with various departments, manage banquet staff performance, and uphold regulatory standards. Your role is central to delivering memorable guest experiences and maintaining the high standards of Hilton hospitality.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Supervise execution of events: Plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
• Manage team performance: Oversee banquet staff, including scheduling, supervision, coaching, and recognition
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing