Event Manager - Hilton Kuala Lumpur

As an Event Manager at Hilton Kuala Lumpur, you will oversee the planning, organization, and execution of events at the hotel, working closely with clients, vendors, and internal teams to ensure all aspects run smoothly. Your typical day involves managing events from concept to completion, coordinating with vendors, delivering exceptional guest experiences, overseeing budgets, developing marketing strategies, leading event staff, managing logistics, ensuring compliance with brand standards, and monitoring event outcomes for improvements.

Responsibilities

• Event Planning & Execution: Organize and manage events of various scales from concept to completion.
• Vendor Coordination: Liaise with caterers, decorators, AV teams, and other vendors to ensure quality service.
• Client Service: Deliver exceptional guest experiences and address client needs promptly.
• Budget Oversight: Manage event budgets, control costs, and negotiate vendor contracts.
• Marketing & Promotion: Develop strategies to promote events and maximize attendance.
• Team Leadership: Supervise and support event staff, including scheduling and training.
• Logistics Management: Coordinate transportation, accommodations, and on-site operations.
• Compliance & Safety: Ensure adherence to legal, safety, and brand standards (e.g., Hilton EventReady with CleanStay and Hilton EventReady Hybrid Solutions programmes).
• Performance Review: Monitor event outcomes and implement improvements.

Requirements

• At least 3 years of experience in event planning or hospitality logistics experience in a hotel catering/events sales role preferred.
• Familiarity with hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner).
• Strong leadership, communication, and problem-solving skills.
• Excellent organizational and time management abilities.
• Able to work a flexible schedule, including nights, weekends, and holidays.

Nice to have

• Multi-linguistic skill is a plus.