Food & Beverage Supervisor Event Operations

As a Conference & Events Supervisor at Hilton Sydney, you will supervise Conference and Banqueting operations to deliver an excellent Guest and Team Member experience. You will delegate tasks in line with function sheets, assist with meeting departmental targets, and work in all areas of Conference and Banqueting, including the Bar. You will also welcome guests, manage queries, ensure compliance with brand standards, and assist the Floor Manager with training and developing the team.

Responsibilities

• Supervise Conference and Banqueting operations up to 250 guests. Plan, organise, and control the daily operations
• Communicate and assist in delegation with daily Banquet Events Order
• Able to work in all areas of Conference and Banqueting, including Bar
• Welcome guests in a polite and friendly manner. Manage guest queries in a timely and efficient manner
• Follow cash handling procedures
• Ensure cleanliness of work areas
• Ensure compliance of brand standards
• Represent needs of the team
• Assist Food and Beverage with achieving financial targets
• Assist Floor Manager with training and developing the team
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

Requirements

• Previous Conference and Banquet experience and a valid NSW RSA competence card
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

Nice to have

• Experience in the hotel industry
• Experience in supervising and/or delegation
• Willingness to develop team members and self

Benefits

• 110 exceptionally discounted travel nights per year for you, your friends or family to enjoy at any of our 9000+ hotels located in 141 countries and territories around the world.
• Discounts of up to 25-50% on products and services in participating Hilton outlets
• Extensive range of career development opportunities including access to Hilton University training, offering more than 3000 free learning programs
• Bonus Annual Leave days after 2 years