Unbridled is seeking an Events Coordinator to manage attendee registration and support Program Managers for assigned meetings. The role involves collaborating with Project Managers on pre-planning, reporting and logistics, communicating with attendees, managing program registration and housing, and maintaining registration websites and attendee reports. The coordinator also performs quality control on hotel rooming lists and air manifests, provides program reconciliations, and travels onsite to execute attendee management and housing needs. This position exists to ensure client meetings are executed smoothly and that outstanding client service is delivered throughout the planning and execution phases.

Responsibilities

Manage multiple ongoing projects simultaneously while adhering to deadlines
Collaborate with Project Managers on pre-planning, reporting, and logistics details
Communicate professionally with attendees (email, phone, in-person)
Program registration and housing management
Test and manage after launch, program websites utilizing registration software (Cvent)
Create and provide attendee reports for Account and Program Managers and clients
Crosscheck and quality control of hotel rooming lists and air manifests pre-and post-event
Communicate directly with attendees (email, phone, in person)
Accurately review and adhere to hotel contract terms
Manage communication and accurate reports with Hotel Housing Coordinator
Provide accurate program reconciliations
Data management and reporting
Crosscheck and quality control of air manifests pre-and post-event
Provide outstanding client service always, even under stress
Proofread emails, websites, and spreadsheets on a regular basis
Travel onsite to execute attendee management and housing needs
Embody the Unbridled brand and culture, including character, change, credibility, and community

Requirements

1 - 2+ years of experience in a professional office environment, hospitality industry, or event planning role or internship
Excellent Computer Skills – Microsoft Office - Excel, Word, Outlook
Detail-oriented and enjoys problem solving
Effective, professional business communication skills – written, spoken, and presentation
Comfort level and required professionalism to work directly with client contacts during all phases of the planning and execution of their meetings
Superior customer service skills
Quick learner, organized, and ability to apply new concepts to future tasks
Ability to travel to client programs and confidently represent Unbridled and our clients
What you would be doing at Unbridled: - Bachelor's Degree

Nice to have

Proficiency and knowledge with registration software such as Cvent preferred but not required

Benefits

Salary Range: $49K - $51K
Health & Dental Insurance
Vision Insurance, FSA & HSA Plan Options
Life, Short-Term & Long-Term Disability Insurance
401k Plan with Discretionary Company Match
Employee Loan Program
Generous PTO Including:
4 Weeks of PTO/Sick Leave
7 Holidays
3 Floating Holidays
Flex Holiday Week
3 Days Community Service Leave
Milestone Anniversaries & Sabbaticals
PTO Exchange Program
Paid Family & Medical Leave
Monthly Parking Pass
Professional Therapy Benefits
Voluntary Pet Insurance
Cell Phone Allowance
In addition to our extensive benefits package and the ability to take up to 37 days of paid time off per year, we also offer things like a company advocate program for new hires, wellness days, company social events, awards to empower employees to recognize colleagues, and more. We also have monthly Friday Forums where employees have a chance to hear from different members of the company regarding important updates and communications.