Part-Time Banquet Captain | Three Leaf Catering

The Banquet Captain will be responsible for delivering the highest level of customer service for event clients, campus partners, and university vendors to maintain a positive and professional working relationship. They ensure the smooth execution of food and beverage service throughout events, review upcoming assignments, coordinate with event specialists, and manage problems and last-minute changes. The role requires constant communication with clients to meet and exceed expectations.

Responsibilities

• Ensures the smooth execution of food and beverage service throughout the event
• Spend time in the office reviewing upcoming assigned events and BEO's
• Touch base with the event specialist that planned the event to seek clarification and ask any questions
• Ensure space is clean, and ready prior to vendor arrival and set up is executed flawlessly
• Be in constant communication with client to ensure customer expectations are met and exceeded by providing the highest customer service possible.
• Manage problems, navigate last-minute changes, and address issues that may arise.

Requirements

• MUST be available to work Friday, Saturday, and Sundays
• Capable of managing people and time effectively
• Excellent communication and listening skills
• Ability to maintain a standing position for extended periods of time (up to 6 hours at a time)
• Follow food safety procedures for handling, storing, and serving food products