P/T Associate, Event and Tournament Services

This role supports the USTA's event and tournament operations at the National Campus. The associate assists with daily tournament operations, serves as the on-site events team contact, helps with meetings and events, and liaises with players and staff. The position is part-time and on-site.

Responsibilities

• Assist in all daily tournament operations, facility, and administrative needs
• Serve as the on-site events team contact for all assigned events, including preparing the event for the day, assisting with all needs in the TA center, communications to Tournament organizer and players on site, communications to the courts & grounds team & MOD, and updates through the Campus Update chat
• Assist with assigned meetings held at the National Campus.
• Ensure on-site quality control for internal and external meetings in classroom, multipurpose room, etc., manage meeting space set up and breakdown, ensure delivery of food & beverage orders
• Assist with assigned amateur, pro, adult, junior tournaments as well as charitable & special events.
• Assist with other National Campus events as assigned.
• Assist with Communication with tournament/event participants before, during, and after each event
• Liaise with players of varying backgrounds and levels of playing ability (Jr., Collegiate, Adult, Professional, Wheelchair)
• Support Event Operations with live scoring and scoreboard operations as requested
• Assist Senior Manager and events department with event proposals, contracts, site inspections, and pre-event meetings
• Assist with community & partnership events as needed
• Work cross-functionally as requested
• Other Duties as assigned

Requirements

• Digital Literacy - Google Suite including Docs, Sheets, Forms & Presentations, Serve Tennis, Monday.com, and other programs as needed
• Outstanding verbal, written, and interpersonal communication skills
• Strong attention to detail and accuracy
• Must be available to work weekends and overtime occasionally
• Excellent organizational skills
• This position is designated as "on-site" and requires the employee to be at the office site to complete the required tasks associated with the position on designated setup and event days