Event Operations Manager

Responsibilities

• Uphold, safeguard and promote UTAC’s values of integrity, innovation and expertise.
• Providing support to the Head of Events, Tracks & Rental as necessary including providing a weekly briefing of Event and Sales activity
• Responding promptly and accurately to inbound enquiries; shared responsibility with Business Development team members
• Responsibility for ensuring that the Team remain focussed and motivated at all times
• Responsibility for maintaining discipline and a productive working environment within the department
• Increasing the sales revenue margins of the business through recognising new upselling opportunities and tightly controlling costs
• Supporting the Head of ETR to develop and optimise operational processes to drive efficiency, compliance, and continuous improvement
• Coordination of UTAC Millbrook event venue facilities, ensuring compliance with health & safety, security, and maintenance
• To undertake first line responsibility in managing, supporting and evolving the Event Management team, including appraisals and recruitment
• Overseeing allocation of holiday and checking timesheets & clock cards for direct reports
• Ensuring that the Event Management process is followed by all Event Management team members
• Attending specific industry exhibitions to promote keys events in the UTAC Millbrook calendar.
• Act in accordance with the behaviours for UTAC staff at all times.

Requirements

• A proven background in Venue / Event Management, capable of dealing with clients at all levels
• Proven track record in the automotive event and/or motorsport industry
• A sufficient understanding, preferably through experience, of vehicle dynamics in order to better explain to customers and staff what can and cannot be achieved on track at UTAC Millbrook
• Confident and energetic
• Proactive and inquisitive
• Responsive and action orientated
• Excellent attention to detail
• Adheres to health and safety practices
• Role is based on-site at UTAC Millbrook
• Flexibility to travel as and when required
• Full UK driving licence
• Willing to undergo a Criminal Disclosure check

Benefits

• Access to a wide range of discounts and offers via the Perkz reward scheme
• Recognition awards linked to our UTAC values of Expertise, Innovation and Integrity.
• Healthcare cashback plans
• Generous holiday benefits
• Contributory pension schemes
• Attractive family friendly policies; maternity, paternity, shared parental leave, flexible working.
• Access to a variety of employee assistance support services.