The Training and Event Coordinator supports meeting and learning events both onsite and virtually for V2X. This position handles all logistical aspects of learning and meeting events, including configuring course offerings in the LMS, coordinating event logistics, and supporting virtual class production on Zoom. Additionally, the role provides onsite Learning Center support, such as setting up classrooms, assisting presenters with audio/visual troubleshooting, and ensuring rooms are maintained and stocked. The position is based in the Greater Hartford, CT area, working onsite at V2X Learning/Event Centers.

Responsibilities

Configure Course Offerings in the LMS
Configure and prepare Group Outlook Account email notifications and Calendar invites
Respond to general requests
Prepare and review training reports
Troubleshoot access and learning plan issues, follow-up with students as needed
Prepare billing reports as needed
Coordinate all other logistics for both onsite and virtual events
Order Catering
Order and/or prepare class materials (rosters, handouts etc.)
Shipping of materials as needed
Classroom bookings (outside the learning center)
Update SharePoint folders as requested with program detail updates, completed rosters, billing files etc.
Support virtual class delivery on Zoom
Share presentations
Manage attendance
Handle any technical issues
Support in class interactions (polls, breakout rooms, surveys etc.)
Record classes as requested
Follow all security/data policies and procedures
Setup and resetting of Learning Center classrooms based on client requirements, primarily in the Learning Center.
Support new employee orientation
Assist presenters with basic Audio and visual connection/troubleshooting
Ensure that rooms are maintained and stocked with standard supplies
Input Visitor/Non-Employee Visitor requests
Follow all security, safety and data policies and procedures
General customer service for all guests in the Learning Center (visitors, students, and instructors)- via phone, email and in-person exchanges.

Requirements

2-years minimum experience in a similar role managing logistics and delivery of multiple events/programs
Proficient using MSFT Office Applications
Proficient using SharePoint or other shared document management/collaboration tools
Must demonstrate excellent business writing and verbal communication skills. Clear, concise and well-constructed/grammatically correct written communications are essential in our business.
Must work well independently, be a self-starter, and demonstrate personal accountability
Exemplary time management and project coordination skills

Nice to have

Learning Management System knowledge is preferred
Bachelor's Degree (Preferred)