The Event Coordinator serves as the customer-facing representative at the company's Dallas community centers or office, providing in-language support to Medicare members and seniors in the community. The role combines customer service with marketing responsibilities, including scheduling and coordinating health events, managing center supplies and equipment, and ensuring the space is safe and clean for meetings and programs. Working closely with the community, Field Engagement and Sales teams, the coordinator identifies and develops programs that bring value to the center. The position reports to the Marketing Director and is fully on-site.

Responsibilities

· Provide excellent customer service for the Community Center or office.
· Provide in-language support for members regarding their benefits and accessing care.
· Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.
· Schedule and coordinate health events held at the community centers. This includes logistic and planning efforts.
· Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.
· Maintain a proper inventory of equipment, center supplies and promotional/marketing items.
· Track and monitor traffic flow and utilization of services.
· Perform routine inspections to ensure equipment is working properly for quality assurance purposes.
· Responsible for managing the use of space to host meetings and programs while ensuring safety and cleanliness.
· Identify and develop programs and activities that bring value and interest to the center by working closely with the community, Field Engagement and Sales team.
· Other duties as assigned.

Requirements

· Integrity and Trust
· Customer Focus
· Functional/Technical Skills
· Written/Oral Communications
· Critical/Analytical Thinker

Benefits

401(k)
Paid time off (vacation, holiday, sick leave)
Health insurance
Dental Insurance
Vision insurance
Life insurance