The Premium & Group Event Executive is responsible for generating revenue through the sale of premium seating and group ticket packages for Tampa Bay Lightning games and events at various venues. This role involves prospecting, building client relationships, and executing group sales initiatives to drive ticket revenue and enhance fan experience.

Responsibilities

Maximize revenue through the sale of premium seating and group ticket packages at all VSG managed properties.
Plan, develop, sell, and execute group sales initiatives, theme nights, and special ticket programs.
Prospect daily through cold calling, networking, arena tours, referrals, and other lead generation activities to develop new business opportunities.
Utilize CRM systems and sales tools to effectively manage and grow customer relationships.
Implement proactive sales strategies to generate additional group sales opportunities from existing clients.
Maintain complete, accurate, and up-to-date customer records and sales activity within the CRM database.
Provide exceptional service and account management support to existing clients, ensuring world-class customer experience.
Assist in the development and execution of sales promotions and revenue-generating campaigns.
Achieve or exceed all established monthly, quarterly, and annual sales goals.
Represent the Tampa Bay Lightning at community, networking, and promotional events.
Foster long-term relationships with clients, community partners, and key account holders.
Perform other duties and responsibilities as assigned.

Requirements

Bachelor’s degree in Business, Sports Management, Marketing, Communications, or a related field required.
2-4 years of group sales or related sales experience preferred.
Previous experience in the sports and entertainment industry preferred.
Proven ability to build and maintain strong, collaborative relationships with colleagues, clients, and business partners.
Excellent verbal and written communication skills.
Strong time management, organization, and problem-solving abilities.
Ability to effectively manage multiple projects and priorities in a fast-paced environment.
Self-motivated, result-oriented professional with a strong work ethic and team-first mentality.
Demonstrated passion for sales, customer success, and creative revenue-generating initiatives.
Ability to adapt to changing business needs and work effectively both independently and as part of a team.
Availability to work evenings, weekends, and select holidays as required by event schedules.

Nice to have

Ticketmaster, Archtics, CRM and Microsoft Suite experience a plus.