Cycling Event Specialist

The Wounded Warrior Project (WWP) Soldier Ride Specialist plans and facilitates WWP Soldier Rides, which are all-ability cycling events for veterans. The role involves collaborating with the Soldier Ride team to plan and resource events, recruiting warriors, coordinating logistics with hotels and transportation, and serving as the primary point of contact for participants. The specialist also coaches warriors during events, maintains relationships with vendors and community supporters, and ensures the smooth execution of all event aspects.

Responsibilities

• Collaborate with the Soldier Ride team to plan, resource, and facilitate events.
• Recruit warriors to Soldier Ride (SR) events. Work with all relevant technology to facilitate a seamless recruitment process (Salesforce/Cvent/phone/Zoom).
• Coordinate with Travel and Events team for Soldier Ride event logistics, ensuring appropriate contracts for hotels, meals, and warrior travel accommodations. Serve as liaison between hotel and WWP while onsite for events.
• Coordinate all transportation logistics for participants and fleet of bicycles.
• Distribute all relevant information and be primary point of contact (POC) for warriors who may participate in any Soldier Ride opportunity.
• Develop, cultivate, and maintain relationships within Soldier Ride event cities and with associated vendors, community supporters, and volunteers, distributing promotional items as needed.
• Coordinate with local law enforcement and EMS for support during Soldier Ride events. Maintain contact through event completion and cultivate relationships for future opportunities. Submit and track appropriate permitting required by host locations.
• Order and inventory all swag and equipment for Soldier Ride events, to include promotional items.
• Assist with all aspects of event execution including, but not limited to loading and unloading of equipment from trailer; driving support vehicles; warrior check-in; delivery of pre-ride meetings; equipment fitting and maintenance; group stretching
• Directly engage with warriors and community to create an environment that encourages connection and learning. Mitigate any issues with immediate engagement.
• Demonstrate intermediate-level cycling fitness, with the ability to maintain the pace of the group during Solider Rides and to hand-push warriors needing assistance.
• Serve as WWP subject matter expert on cycling, adaptive cycling, gear, and equipment.
• Coach warriors during group events, instructing warriors in road cycling, mountain biking, skiing, snowboarding, and any other modality identified by the program.
• Facilitate virtual programming content via Zoom, Facebook Live, Strava, and other technology-based platforms.
• Establish effective WWP relationships and work collaboratively with teammates and community partners to promote all WWP events.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

Requirements

• Two years of road or mountain biking experience at the intermediate level. This includes group riding experience.
• Two years of business or administrative experience.
• High school diploma or GED.
• Valid state-issued driver’s license.
• Ability to obtain First Aid CPR/AED Certification within 1 year of hire.
• Ability to obtain ASIST Certification within 1 year of hire.

Nice to have

• Two years of intermediate-level skiing or snowboarding experience.
• Two years of experience coaching.
• Two years of experience working with military or veteran populations.
• One year of public speaking experience.
• Bachelor’s degree.
• Cycling coach/instructor certification – USAC or other
• Ski/snowboard instructor certification, e.g., PSIA – AASI or other relevant certification.
• First Aid CPR/AED Certification.
• ASIST Certification.

Benefits

• · A flexible hybrid work schedule (three days in the office, two days’ work from home)
• · Full medical, dental, and vision coverage for both teammates AND family members
• · Competitive pay and performance incentives
• · A fun, mission-focused, and collaborative team environment