The Casual Stadium and Events Supervisor is responsible for the hands-on management, coordination, and safety of a stadium or venue during daily operations and specific events such as sports matches, concerts, and corporate functions. Acting as the primary on-site contact, the supervisor leads staff to ensure seamless execution and a high-quality guest experience. Duties include event coordination and logistics, team leadership, health and safety compliance, operational management, customer service, and financial duties.

Responsibilities

Event Coordination & Logistics: Planning and executing events, including pre-event preparation, "load-in," event-day flow, and post-event cleanup/teardown.
Team Leadership: Supervising, training, and rostering staff and assigning duties.
Health, Safety & Compliance: Ensuring compliance with health and safety legislation and conducting risk assessments.
Operational Management: Overseeing daily site operations, including preventative maintenance and maintaining cleanliness standards.
Customer Service: Handling visitor inquiries, resolving complaints, and acting as the main point of contact for clients, performers, and promoters.
Financial Duties: Reconciling cash and reporting on costs.

Requirements

Experience: 1 year of experience in venue management, hospitality, or event logistics.
Leadership: Strong ability to lead diverse, often high-volume, teams under pressure.
Communication: Excellent interpersonal skills to liaise with clients, contractors, and teams.
Problem-Solving: Ability to adapt to rapidly changing conditions during live events.