The Event Operations Manager will lead the front of house operation on assigned events, overseeing day-to-day operations and driving business growth at the Surveyors House at RICS in London. They will work as part of an events operations team to deliver food & beverage and event operations across multiple event spaces, ensuring events are set up and delivered on time. The role involves liaising with kitchen, event sales, operations, and client teams, as well as conducting short- and long-term planning for events and sales.

Responsibilities

To ensure events are set up as required by the event sheets.
Ensure events are delivered on time as required by the event sheets.
Attend and have active input to daily and weekly event operations meetings.
To liaise with the kitchen, event sales, operations and client teams to deliver successful events.
Conducts short- and long-term planning and management for events and sales.
Evaluates each piece of event business to ensure business can be properly serviced.
Assembles creative and innovative event attractions based on internal capabilities or outsources to qualified vendors.
Leads event team to build long-term, value-based customer relationships that enable achievement of sales objectives.

Requirements

Minimum 2 years experience in event management
Thorough understanding of the event and meeting management process – conception to completion
Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
Flexibility on working hours is essential from early mornings to evening work. However, business is predominantly Monday - Friday
Meticulous organizational abilities; high attention to detail
Concise and effective verbal and written communication
Ability to adapt to challenges and opportunities with a solution-oriented perspective
Excellent strategic thinking and critical reasoning skills
Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble

Benefits

50% discount across Searcys venues
Enrolment into the Searcys pension scheme
Up to 31 days annual leave (dependant on job role)
Access to everyday discounts and communication portal
Employee assistance programme
Enrolment into Searcys Champagne School
Meals provided on shift when working within one of our venue
Annual celebration event
Cycle to work scheme
Your birthday off to celebrate in style
A day off to volunteer / give back to the charity of your choice