We are looking for an experienced Events Manager to join our team at The British Museum, one of the world's most iconic cultural destinations. In this role, you will oversee the planning and delivery of conferences, hospitality and special events, ensuring every event is executed to the highest standard. You will work closely with internal stakeholders, clients and operational teams to bring a diverse programme of events to life, managing everything from event administration and logistics to client relationships and financial performance. This is a full-time, permanent position requiring flexibility to work any day of the week, including evenings and weekends.

Responsibilities

Oversee the planning and delivery of conferences, hospitality and events, ensuring a consistently high standard of service and guest experience
Support the Event GM in the day-to-day management of the events operation and wider events team
Manage event administration, maintaining accurate event records, timelines, client requirements and operational documentation
Coordinate event logistics with catering, front of house, security and venue teams to ensure seamless event execution
Prepare event briefings, operational plans and client communications, ensuring all stakeholders are fully informed
Build strong relationships with clients and venue partners, responding to enquiries, requests and feedback professionally and promptly
Monitor event performance, identify opportunities to improve processes and drive operational efficiency
Support the creation and presentation of event menus and hospitality packages alongside culinary and operational teams
Assist with forecasting, event costing and financial administration to ensure events are delivered within budget
Provide guidance, support and development to team members, helping to maintain a positive and high-performing culture

Requirements

Previous experience in an Events Manager or Event Operations role, ideally within hospitality, catering, conferencing or venue-based events
Exceptional organisational skills with the ability to manage multiple priorities, deadlines and event workflows simultaneously
Strong administration and attention to detail, with experience maintaining accurate event documentation and records
Excellent communication and stakeholder management skills, with confidence liaising with clients, suppliers and internal teams
A proactive and solutions-focused approach with the ability to remain calm under pressure
Experience delivering high-quality events and creating outstanding customer experiences
Flexible and adaptable, with a willingness to work evenings and weekends when required
Passionate about delivering operational excellence and memorable guest experiences

Benefits

Free lunch on shift
Free tea and coffee at any Benugo location
A monthly allowance to use at any Benugo location
Competitive rate
Life Assurance
Enhanced maternity and paternity leave pay for when your family is growing
Company sick leave
Company annual leave
Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
Employee discounts at several retailers (via Perkbox app) & fitness providers
Access to our Employee Assistance Programme & our trained Mental Health First Aiders

Events Manager - Benugo - The British Museum

Responsibilities

Requirements

Benefits