Junior Meeting & Events Specialist

Responsibilities

• The booking manager: You have your inbox and bookings in check and updated when you go home - every day. Being efficient in written and verbal communication ensuring minimal error and great service is one of your greatest motivators.
• The ultimate party planner: For the day of the event or meeting you coordinate and confirm all details, while the physical setup and on-site execution are handled by M&E Operations.
• Creating memorable meetings: From first inquiry to final confirmation, you coordinate all elements needed to deliver unforgettable corporate and social events, working closely with both our guests and internal teams.
• A true connector: You’re good at scoring high guest satisfaction because of your smooth and flawless service and communication from the first guest contact to the day of the meeting or event. Regular check-ins with your colleagues will bring the department to the next level.
• Keeping things organized: Organization is your middle name. We’ll need you to have your admin in check to manage feedback, invoices are more.

Requirements

• Bring good vibes, are friendly and always approachable - ESPECIALLY over the phone AND IN PERSON
• Have prior experience working in communication- and guest relation- oriented roles, e.g. front office, sales / help desk or hospitality/events
• Love up-selling and creating the best possible deal for the client and hotel.
• Can keep a cool head and warm smile even during busy and stressful times.
• Have a can do, entrepreneurial spirit that's all about discovering new ideas and solutions.
• Have a very good eye for detail and love to multitask.
• Love putting a personal touch on their service.
• Want to be the king or queen of communication, always keeping it professional while maintaining Zoku's tone of voice.
• Have prior experience working in communication- and reservation- oriented roles, e.g. front office, sales or call center / help desk or events.
• You have 6 month experience in a similar sales/events/office function in the hospitality industry.
• You are an EU resident or have a valid working and residence permit for Austria.
• You are **available Part Time (20 hours/ 2,5 days a week between 9.00 -17:00) from October to February. (**small possibility that the contract may be extended after the fixed-term period)
• You have extraordinarily strong communication and writing skills.
• You are fluent in both English and German, other languages are a plus.

Benefits

• A salary of €2.263 gross per month (based on full-time and experience).
• Ability to work from our rooftop Social Spaces, located on-site at Zoku.
• A free night stay for you and your +1 in your first 3 months at Zoku Vienna, including dinner & breakfast to experience Zoku as a true guest.
• An extra free night stay for every birthday at any Zoku location for you and your +1 including a delicious breakfast.
• Cool other benefits like an after-work drinks, access to all community events, a Evversports budget, various discounts like 40% discount on F&B for you and 4 friends, plus Employee and Friends & Family rates in all Zoku Locations.
• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with.
• The best staff meals, enjoyed in our social spaces overlooking the city.
• Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.
• A job at one of the 25 coolest hotels in the world, that feels like a second home and has sustainability at its heart.